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How do I file a warranty claim?
Contact customer service using the appropriate phone number based on the retailer where the product was purchased. Contact information can be found on the customer service portion of the Grand Leisure website.
How do I purchase additional pieces to match my collection?
Collections are uniquely designed for each retailer. It is the retailer’s option how they will make items available. Please contact your retailer for availability.
Are replacement cushions available?
Contact your local retailer for availability. In many cases, retailers have a replacement cushion program that may provide alternate choices.
What do I do if I am missing parts during assembly?
Contact customer service using the appropriate phone number based on the retailer where the product was purchased. Contact information can be found on the customer service portion of the Grand Leisure website.
Can I purchase any items directly from Grand Leisure?
Sorry, Grand Leisure does not sell directly to consumers. Grand Leisure provides product to fine retailers throughout North America.
Will my outdoor products rust?
Grand Leisure pre-treats its steel products prior to painting to prohibit rust. This process will not eliminate but reduce the possibility of rust. Aluminum products are typically not subject to rust.
What should I do if my glass tabletop breaks?
Contact a local glass dealer to have a new top custom cut. For best results, use a minimum of ¼” tempered glass.
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A subsidiary of Letright Industrial Corp,. Ltd.